Privacy Policy

Personal Data We Process

We process your personal data because you use our services and/or because you provide these data to us yourself. Below, you will find an overview of the personal data we process:

– First and last name
– Address details
– Phone number
– Email address
– Other personal data you actively provide, for example, by creating a profile on this website, in correspondence, and by phone

Special and/or Sensitive Personal Data We Process

Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from their parents or guardian. However, we cannot verify whether a visitor is over 16 years old. We, therefore, recommend that parents be involved in their children’s online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without permission, please contact us, and we will delete this information.

Purpose and Basis for Processing Personal Data

We process your personal data for the following purposes:

– To be able to call or email you if necessary to perform our services.
– To inform you about changes to our services and products.

Automated Decision-Making

We do not make decisions about matters that can have (significant) consequences for individuals based on automated processing. These are decisions made by computer programs or systems without the intervention of a human (for example, a staff member).

How Long We Retain Personal Data

WWe do not retain your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

– First and last name: a maximum of 5 years if no longer legally necessary or necessary for the performance of the agreement.;
– Address details: a maximum of 5 years if no longer legally necessary or necessary for the performance of the agreement.t;
– Phone number: a maximum of 5 years if no longer legally necessary or necessary for the performance of the agreement.;
– Email address: a maximum of 5 years if no longer legally necessary or necessary for the performance of the agreement.;
– Other personal data you actively provide, for example, by creating a profile on this website, in correspondence, and by phone: a maximum of 5 years if no longer legally necessary or necessary for the performance of the agreement.;
– Bank account number: a maximum of 5 years if no longer legally necessary or necessary for the performance of the agreement.;

Sharing Personal Data with Third Parties

We do not sell your data to third parties and will only provide it if necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. We remain responsible for these processing operations.

Cookies or Similar Techniques We Use

We use functional, analytical, and tracking cookies. A cookie is a small text file that is stored in your computer’s, tablet’s, or smartphone’s browser when you first visit this website. We use cookies with a purely technical functionality to ensure that the website works properly and to remember your preferences. These cookies are also used to make the website work well and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements. When you first visited our website, we informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser to no longer store cookies. In addition, you can also delete all information previously stored through your browser’s settings. For an explanation, see: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/.

Accessing, Correcting, or Deleting Data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by us and you have the right to data portability. This means that you can submit a request to us to send the personal data that we have about you in a computer file to you or another organization mentioned by you. You can request access, correction, deletion, data transfer of your personal data, or a request for the withdrawal of your consent or objection to the processing of your personal data via contact us. To ensure that the request for access has been made by you, we ask you to send a copy of your ID with the request. Make your passport photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and citizen service number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. We also want to point out that you have the option to file a complaint with the national regulator, the Dutch Data Protection Authority. You can do this through the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.

How We Secure Personal Data

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you feel that your data is not properly secured or there are indications of abuse, please contact us.